We value your opinion

Please Tell Us...

• How to improve the website
• What products you'd like to see
• When you've had trouble finding something
• If there's a factual error in our product information
• ANYTHING else that's important to you - We listen!

Our Email Addresses:

About orders, stock status, warranty issues: shop@aircraft-world.com

Except for weekends, we always strive to reply in less than 24 hours.

If you do not get a reply to your email within 3 days, please check:

• Your "reply to" settings in your client (see TOOLS>ACCOUNTS in OutLook Express).
  If the email address is incorrect there, our mail will bounce
• To avoid incorrect "reply to" address problems, specify your return email address in the BODY of your mail
  (give us two addresses if you have multiple).
• Be sure that your inbox is empty if using an internet mail account, like Yahoo. If it's full, another bounce...
  
  Send your Mail again to:
  shop@aircraft-world.com

Shop Address:

AIR CRAFT
IIZUKA OROSHI DANCHI
24-10 TOKUZEN
IIZUKA-SHI, FUKUOKA 820-0033
JAPAN

Telephone & Fax:
From Outside Japan
Intl. Prefix and then:
tel: 81 948 21 1045

Telephone Hours:
Monday-Friday 11am-6:30pm
Click here for current time in Japan

fax: 81 948 21 1040

The fax machine doubles as an answering machine for Japanese customers. Press "Send Fax" on your machine any time after dialing our number (or before dialling, depending on your machine), and the fax will go through when the Japanese message ends.

Thank you!

The AIR CRAFT Staff